Claiming online is easy

GIO - Claim Online is an easy way to make a claim on most insurance policies at your own time and pace.

First name

Last name

Date of birth

Postcode

The postcode of the postal address listed on the policy.

Policy number

Forgot your policy?

Date of event

The date the event took place

For all other policy claims, please call us anytime 13 14 46

Yes, you can use Claim online to make your car or home insurance broken glass claim.

Please note:

Using Claim online is not suitable for all claims. If anyone has been injured or if there are dangers at the scene call 000. If you need immediate assistance to secure your property, please call us anytime on 13 14 46.
Claim online is only for holders of eligible GIO insurance policies. Claim online is not available for Third Party Property Damage (all vehicle types), Boat, Strata, Travel, Business, Workers Compensation, Life or Compulsory Third Party (CTP) insurance.