Claim Online

Claiming online is easy

GIO - Claim Online is an easy way to make a claim on most insurance policies at your own time and pace.


Get Started with your claim


The postcode of the postal address listed on the policy.

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GIO Policy number
Please enter your 9 digit policy number including the three letter prefix. Note that Claim online is only for holders of eligible GIO insurance policies.

The date the event took place

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  • Home & Contents
  • Comprehensive Car
  • Landlord
  • Comprehensive Motorcycle
  • Caravan

For all other policy claims, please call us anytime 13 14 46



Please note:

  1. Using Claim online is not suitable for all claims. If anyone has been injured or if there are dangers at the scene call 000. If you need immediate assistance to secure your property, please call us anytime on 13 14 46.
  2. Claim online is only for holders of eligible GIO insurance policies. Claim online is not available for Third Party Property Damage (all vehicle types), Boat, Strata, Travel, Business, Workers Compensation, Life or Compulsory Third Party (CTP) insurance.